Cookie Policy

Last updated: January 2026

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

This Cookie Policy explains what cookies we use, why we use them, and how you can manage your cookie preferences.

Essential Cookies
These cookies are necessary for our website to function properly.

• Session management and security
• Shopping cart functionality
• User authentication
• Basic website operations
These cannot be disabled as they are essential for website functionality.

Performance Cookies
These cookies help us understand how visitors interact with our website.

• Google Analytics for website traffic analysis
• Page load times and performance metrics
• Popular pages and content preferences
• Error tracking and debugging

Functionality Cookies
These cookies enhance your experience by remembering your preferences.

• Language and region preferences
• Previously viewed products
• Form data and user settings
• Chatbot conversation history

Marketing Cookies
These cookies are used to deliver relevant advertisements.

• Facebook Pixel for ad targeting
• Google Ads conversion tracking
• Retargeting and remarketing campaigns
• Social media integration

We may also use cookies from trusted third-party services:

Google Analytics: Helps us understand website usage and improve user experience
Facebook Pixel: Enables targeted advertising on Facebook and Instagram
WhatsApp Business: Powers our customer support chat widget

Browser Settings
You can control cookies through your browser settings:

• Chrome: Settings → Privacy and Security → Cookies
• Firefox: Options → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Cookies
• Edge: Settings → Site Permissions → Cookies

Important Notice
Disabling certain cookies may limit the functionality of our website. Essential cookies cannot be disabled as they are required for basic website operations.

Opt-Out Options

Google Analytics: Google Analytics Opt-out
Facebook: Adjust your ad preferences in Facebook settings
Marketing Cookies: Contact us to opt-out of marketing cookies

By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by:

• Clearing your browser cookies
• Adjusting your browser cookie settings
• Contacting us to update your preferences

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. Any changes will be posted on this page with an updated “Last modified” date.

Important Limitations:

• Our liability is limited to the cost of products or services provided
• We are not liable for indirect, consequential, or incidental damages
• Services are provided “as is” without warranties beyond those required by law

Nothing in these terms limits our liability for death, personal injury, fraud, or any other liability that cannot be limited by Malaysian law.

Either party may terminate services with 30 days written notice
• We may terminate immediately for breach of terms or non-payment
• Upon termination, all outstanding amounts become immediately due
• Equipment must be returned in good condition

We reserve the right to modify these Terms at any time. Changes will be posted on our website and take effect immediately. Continued use of our services constitutes acceptance of revised Terms.

If you have questions about this Privacy Policy, please contact us:

Email: privacy@juzwater.com

Phone: +6019-6262 625

Address: Unit 12-10, Level 12, Q Sentral, 2A, Jalan Stesen Sentral 2, Kuala Lumpur Sentral, 50470 Kuala Lumpur