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Privacy Policy

Last updated: January 2026

  • Introduction

JuzWater (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our services, you agree to the collection and use of information in accordance with this policy.

  • Information We Collect

Personal Information

  • Name and contact information (email, phone number)
  • Delivery address and billing information
  • Company information (for corporate clients)
  • Payment information (processed securely through third parties)

Automatically Collected Information

  • IP address and browser type
  • Website usage patterns and preferences
  • Device information and operating system
  • Cookies and similar tracking technologies
  • How We Use Your Information
  • Process and fulfill your water delivery orders
  • Provide customer service and technical support
  • Send service updates, promotional materials, and newsletters
  • Improve our website and services
  • Comply with legal obligations and prevent fraud
  • Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party companies that help us deliver services (payment processors, delivery partners)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

We never sell your personal information to third parties for marketing purposes.

  • Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • SSL encryption for data transmission
  • Secure servers with restricted access
  • Regular security audits and updates
  • Employee training on data protection
  • Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate data
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Data portability (receive a copy of your data)

To exercise these rights, contact us at privacy@juzwater.com or call +6019-6262 625.

  • Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@juzwater.com

Phone: +6019-6262 625

Address: Unit 12-10, Level 12, Q Sentral, 2A, Jalan Stesen Sentral 2, Kuala Lumpur Sentral, 50470 Kuala Lumpur